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Reviews about Walgreens

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  January 31, 2020, by Beth Guzman
  If you want to die & are having an upcoming surgery procedure & want to suffer then go here! Horrific horrible service at the pharmacy! So I’ve been coming to Walgreens for over 5 years. I have to go 1-3x a month because I take prescriptions daily. If I could give this place and the actual pharmacist no stars I would! “KRISTY OR KRISSY “ the main pharmacist is the most rude, unprofessional, cruel, inhumane, not even a person in my book! She is literally literally literally a cruel, careless, cold, heartless gut wrenching pain in the a** B****! She has told me serval times when I did come into her store a few times to get my script which is right down the street from my regular Home pharmacy on Brookhurst and edinger that “you cant get your scripts here so you can call your Dr. and tell her to send them to your home store bc I won’t fill it” when I ask her why she won’t fill it and why the insurance tells me that this is my pharmacy and according to the laws and rules I have an actual paper stating “that I can go to any Walgreens I want bc they are my home pharmacist in general that I’m locked in with, By the state of CA.” So she just doesn’t want to fill them bc she doesn’t feel like it! However, aside from her being cruel, heartless and a b**** she is not professional at allllll. She was working at my Home store yesterday and threatened me stating “if you call me one more time or don’t leave me alone I will not fill your medication at ALL! “ even tho my dr sent in the script along w/ new directions she stated that she didn’t feel comfortable feeling my meds until tomorro morning cuz for no good reason other then to get off.... on being cruel and holding my meds til the am so she makes it known that she is the one w/ all the POWER ONLY SO SHE cld get her jolly’s off!!! I mean my Dr. okayed to fill yesterday and my dr even had changed the directions for me bc I have two surgery’s this week so my meds were increased which was the story from the beginning and kristy then stated that “so now you and ur dr are making up stories and she stated out loud so everyone could hear about my problem and health problems!!! She said that I was changing my story when all along I was telling her the same truth that I was trying to convey from the get! But she legitimately wanted me to suffer only for what I can imagine is for her own good. I have NEVER IN MY LIFE EVER NOT ANYWHERE HAD BEEN TREATED WITH SUCH DISRESPECT, HATE, unkindness, dark cruel, heartless behavior!!!! I literally will never understand why she is the way she is but if you have a choice to go somewhere else I suggest you do! I can’t believe this woman has a job dealing w/ sick people, people who need medications, people who need help getting over the counter supplies, customers service just in general at all I CNT believe this is the kind of woman they chose to be a part of there staff. She should not only be fired but she shouldn’t be in the Pharmcy business AT ALL, I hope to god that someone sees this before it’s too late!!!!!! She needs serious serious serious help, take a course on how to treat customers and how to help people who need help with there medications and people who have physical conditions such as me or have a terminal Illness Like cancer, or anyone else for that matter who have CPS, lupus, R.A., Parkinson’s, aids, depression, anxiety, schizophrenia, ADHD, or any kind of physical or mental health condition she should not be able or allowed to serve customers at all! I hope to god she takes a class and gets some kind of training before it’s too late or has to serve someone w/ diabetes or high blood pressure bc they would for sure dye under her pharmacist care! Bc she would just threaten them and tell them to leave her alone or if u call me again I won’t dispense any meds to you at all! I hope and pray this never happens! Hope this helps you. Good luck and STAY AWAY IF YOU CAN!!